Holiday Inn Express London Gatwick Crawley, An Ihg Hotel, Crawley (West Sussex)
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Key details
About the Hotel
Haslett Avenue East, Crawley, Gb,
Crawley (West Sussex),
United Kingdom,
RH10 1UA,
West Sussex
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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Twin Room Sofa Bed Disability Access
Max:
2 persons
130 sq. feetÂ
Bed options:
2 Single beds
Shower
Heating
room details
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Twin Room
Max:
2 persons
120 sq. feetÂ
Bed options:
2 Single beds
Shower
Heating
room details
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Standard Double or Twin Room
Max:
2 persons
130 sq. feetÂ
Bed options:
1 Double bed
Shower
Heating
room details
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Getting around
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking property
- Free Wi-Fi
- Paid parking
- Safe deposit box
- 24-hour reception
- Late check-in/ -out
- Express check-in/ -out
- Rooms/ Facilities for disabled
- Wheelchair access
- Luggage storage
- Lift
- Multilingual staff
Sports & Fitness
- Tennis court
- Golf course
Guest Parking
- Electric kettle
Services
- Room service
- Laundry
- Dry cleaning
- Shops/Commercial services
- Newspaper service
- Computer connection
Dining
- Continental breakfast
- Restaurant
- Bar/ Lounge area
- Coffee/Tea in lobby
- Free breakfast
- Buffet breakfast
Business
- 24-hour business centre
Facilities for people with disabilities
- Bathroom for disabled
Spa & Leisure
- Swimming pool
- Television in lobby
Room features
- Air conditioning
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Cable/ Satellite television
- Direct dial telephone
Room decor
- Carpeted floor
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Location
Haslett Avenue East, Crawley, Gb,
Crawley (West Sussex),
United Kingdom,
RH10 1UA,
West Sussex
Map view
Haslett Avenue East, Crawley, Gb,
Crawley (West Sussex),
United Kingdom,
RH10 1UA,
West Sussex
City landmarks
Park
Tilgate Park
1.5
mi
Three Bridges
3100 ft
Zoo
Tilgate Nature Centre
1.5
mi
Tilgate
1.2
mi
Public Building
Crawley Borough Council
4200 ft
Park
Crawley Memorial Gardens
3000 ft
Unit 1A Spindle Way
Kung Fu Schools
2300 ft
Theatre
Hawth Theatre
2200 ft
St Andrew's Church
2300 ft
Central Sussex College
2600 ft
Shopping Area
County Mall Shopping Centre
3400 ft
Arsenal Road
Victoria Tower
5000 ft
The Flying Spiral
2100 ft
Sri Swarna Kamadzi Amman Temple
2100 ft
St Elizabeth
3600 ft
Kingdom Hall
2300 ft
Church
St Andrew's
2300 ft
Arctic Jungle
2400 ft
Three Bridges Free Church
2500 ft
Crawley New Life Church
2600 ft
St Barnabas'
4000 ft
St Richard of Chichester
4000 ft
Church
St John the Baptist's Church
4100 ft
Parking area
Crawley Town Hall
3100 ft
St. Paul's Church
3200 ft
Moka
3400 ft
Church
St Mary's
4800 ft
Hawth Amphitheatre
4100 ft
Tilgate Forest Golf Club
1.3
mi
Nearby
Sri Swarna Kamadzi Amman Temple
1100 ft
Restaurants
The Hawth Park Inn Harvester
400 ft
Haslett Avenue East
New Lotus House
3400 ft
85 Gales Drive
CJ's Family Cafe
2200 ft
Unit 4b 4 Kingsland Court Three Bridges Road Three Bridges
Pizza Time
2700 ft
239 Three Bridges Road
Reviews and Ratings
Feedback from previous guests about their experience.
58%
were satisfied with the hotel and would gladly return
5.8/10
Guest rating
Rooms
8.0
Location
8.0
Service
8.0
Dining
6.4
Jason
United Kingdom,
MarchÂ
2025
5.4/10
I had a decent stay at Holiday Inn Express London Gatwick Crawley. The staff was incredibly friendly and really made an effort to ensure I was comfortable. However, the check-in process could use improvement as it felt rushed and lacked information. Overall, it was a satisfactory experience, especially given the proximity to the airport.
Rooms
8.0
My room was spacious and clean with a comfortable bed, though the television felt a bit small compared to other hotels I've stayed at.
Service
9.0
The staff was helpful and attentive. they promptly replaced a broken hairdryer and were quick to address my concerns regarding the Parking Charge Notice.
Location
7.0
The hotel is conveniently located near Gatwick Airport which was perfect for my needs, but the entrance signage could be more prominent.
Dining
7.0
Breakfast offered a nice variety, but I encountered a faulty toaster, which was a minor annoyance during my meal.
Facilities
8.0
Amenities like the tea and coffee in the room were a nice touch and appreciated, making for a comfortable stay.
Alexander
United Kingdom,
FebruaryÂ
2025
6.0/10
I had a good stay at the Holiday Inn Express London Gatwick Crawley, especially since it was part of a package that included parking and breakfast. The location was convenient, with easy access to the M23 motorway and a nearby pub for dinner. However, getting to the hotel from Gatwick was a bit of a hassle without a dedicated shuttle service. Overall, it was a decent experience for the price. đ
Rooms
8.0
The room was clean and comfortable, providing enough space for a desk and a small sofa. Soundproofing worked well, allowing me to sleep peacefully despite the hotel being busy.
Service
9.0
The staff were friendly and helpful, providing excellent service during my stay. They also offered free resupplies for tea and coffee, which was a nice touch. However, the information regarding shuttle services to the airport could have been clearer.
Location
8.0
The hotel's proximity to the M23 and Crawley town center was convenient for my travels. I found it easy to access nearby dining options, especially the Harvester pub just moments away.
Dining
7.0
Breakfast was included with a decent selection of both cold and hot items, though it was fairly basic. There was enough variety to kickstart my day.
Facilities
8.0
I appreciated the complimentary amenities like tea and coffee in the room. The overall upkeep of the hotel was good, contributing to a pleasant environment.
Theodore
United Kingdom,
NovemberÂ
2024
5.6/10
My stay at the Holiday Inn Express London Gatwick Crawley had its ups and downs. While I appreciated the efficiency of the check-in process and the overall cleanliness of the hotel, I encountered several issues that impacted my experience, including noise disturbances and a lack of proper maintenance in the room. The breakfast was decent but had room for improvement as well.
Rooms
6.0
I found my room to be clean and tidy, but it was unfortunately quite cold during my stay, and the noise from outside was bothersome. There were also maintenance issues, like a toilet that struggled to flush properly and a malfunctioning air conditioning unit. Despite these setbacks, the layout was decent with comfortable beds, which provided good support for a nightâs sleep.
Service
7.0
The staff were friendly and welcoming although they seemed overworked at times, especially during breakfast. There was a noticeable delay in service, but overall, they appeared willing to assist with any requests I had. The responsive maintenance staff helped somewhat when issues arose during my stay.
Location
8.0
The hotelâs location is quite convenient, being only a short distance from Gatwick Airport and close to Crawley town center. There is also a Harvester pub just a quick walk away, which was great for dinner. This proximity made travel logistics much easier for my trip.
Dining
5.0
The breakfast included in my stay was somewhat basic but had a reasonable selection, including hot items like scrambled eggs and bacon. However, I found it a bit underwhelming and bland, with some of the food options lacking taste. The choice of using disposable plates and cutlery also left a less appealing impression.
Facilities
6.0
While the hotel had some essential facilities like free tea and coffee in the room, I did encounter issues that impacted my comfort, such as insufficient heating and noise from outside, along with some problems in the bathroom. However, the hotel did maintain a reasonably modern appearance overall.
Stella
United Kingdom,
NovemberÂ
2024
5.6/10
I had a smooth overnight stay at the Holiday Inn Express near Gatwick. The reception was a bit chaotic upon my late arrival, but the staff managed it well and helped me check in efficiently. My room was clean and comfortable, although the breakfast options were somewhat limited. Overall, it was a solid choice for a quick rest before traveling.
Rooms
9.0
The room was clean, well appointed, and the bed remarkably comfortable, providing great support for a good night's sleep. I appreciated the effective noise reduction, making my stay restful despite the busy hotel atmosphere.
Service
8.0
The staff were friendly, particularly the receptionist who was warm and accommodating despite the intense check-in rush. They were attentive during my stay, which contributed positively to my experience.
Location
9.0
The hotel's location is convenient, being just a short bus ride to Gatwick Airport, which made my travel plans much easier. It was also within walking distance to local amenities, simplifying my needs for the night.
Dining
6.0
Breakfast was adequate for a quick bite, with takeaway options available, though I found the choices a bit limited and the quality not really good. It would be nice if there were more variety.
Facilities
7.0
I found the hotel's amenities satisfactory, with spacious parking available for a fee. However, it was unexpected to have to pay for parking, a change from previous stays, which felt a bit overpriced.
Owen
United Kingdom,
OctoberÂ
2024
6.8/10
My stay at Holiday Inn Express London Gatwick Crawley was mostly positive with welcoming staff and a clean room, but I did have some complaints regarding the parking situation. The comfort of the bed was a nice touch, ensuring a good night's sleep before my travels. However, I faced issues with parking charges after my stay, which definitely left a sour taste in my experience.
Rooms
9.0
The room was clean and well-maintained, with a comfortable bed that provided great support for restful sleep. The air conditioning worked brilliantly, making my stay more enjoyable.
Service
7.0
I found the staff to be friendly and helpful, particularly when I needed assistance during my stay. However, there was an issue with parking information that the staff provided, leading to unexpected charges.
Location
8.0
The hotel's location was convenient for my travels, being close to Gatwick Airport. However, it felt a bit distant from Crawley's restaurants, which limited my dining options.
Dining
7.0
Breakfast was well presented and restocked quickly, though I found the variety could be improved. It was a sufficient meal, but a few more options could have elevated the experience.
Facilities
6.0
The facilities were adequate, with parking available at ÂŁ8 per day and sufficient space. However, I didn't appreciate the handling of food during breakfast, where I noticed a lack of hygiene practices.
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